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Mobile Wallet

MobiDram Wallet

How can I register to MobiDram via my mobile phone?

h	You can register to MobiDram wallet via mobile application, which is available for iOS and Android OS. More about the registration process you can find here.

How can I register to MobiDram online?

To register to MobiDram services online, please visit https://login.mobidram.am and follow the instructions. More information you can find here.

I am not a VivaCell-MTS subscriber. Can I benefit from MobiDram services?

h	Yes. You can make use of the whole spectrum of MobiDram services. Just register via MobiDram mobile application (available for iOS, Android OS phones) or web-site on https://login.mobidram.am with your mobile phone or e-mail.

I have forgotten my PIN. What to do?

In case you have both Mobile ID and Email ID linked to your MobiDram account it is very simple to reset your PIN. Please, log in into your personal profile via mobile app (available for iOS, Android OS) or via https://login.mobidram.am, go to Settings section, select PIN Reset and follow the instructions.
In other cases, please, visit one of MobiDram branches. Don't forget to have your ID card or passport with you!

I want to change my PIN. How can I do that?

If you know your current PIN you can easily reset it both via mobile and Your personal profile.
Via mobile app: login to your personal profile, go to Account section, select Settings subsection, select PIN Change, confirm the request with current PIN.
Via web profile: login to your personal page on https://login.mobidram.am, select Profile section, select Settings subsection, select PIN Change, confirm the request with current PIN.

I have forgotten both PIN and password. What can I do?

Please, visit one of our branches with your passport or personal ID. Our colleagues will help you further.

What is account number?

hih	After registration, MobiDram system generates a twelve-digit unique account number.

What is Account ID?

hih	If you have registered in MobiDram system with your mobile phone number or e-mail address, then they become identifiers of your account number (Account IDs). Any consumer can have up to two Account IDs: a mobile phone number and/or an e-mail address.

What is PIN code?

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At the end of the registration process the client is provided with a four-digit PIN code, which is required for confirming financial transactions.

It is important to memorize the PIN code since it is displayed only once.

MobiDram CJSC bears no responsibility for provision of the PIN code to the third parties by the client.

What is secret code?

h	The secret code is required for performing inquiries via 333 hotline. Please remember it. The secret code is defined by the Client during the registration process.

What is account verification?

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In order to make use of the full range of MobiDram services it is necessary to upgrade MobiDram account to Premium type. For that purpose the Client needs to pass a verification process.
Verification can be performed at any MobiDram branch by presenting passport or personal ID and social card number. Alternatively the account can be verified from the personal profile via bank card (from the mobile application and web) or via personal ID (via web profile). Please, login you your personal profile, click on Upgrade to Premium Client button and follow the instructions.

How can I upgrade to Premium Client?

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You can upgrade to Premium client type via MobiDram mobile app using your bank card and passport or personal ID or social security number (social card). Log in to MobiDram mobile app, press Upgrade to Premium button and follow the instructions.
During the verification process an amount of AMD100 will be deducted from your bank card and transferred to your MobiDram account. You can use this amount to perform payments for diverse services offered by MobiDram.

You can also upgrade to Premium client type by visiting one of MobiDram branches and presenting passport or personal ID and social security number (social card). You will sign an agreement on electronic account provision within MobiDram payment system.

How to change the password of the personal page?

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It is possible to change the current password via personal profile. Please follow the below steps.

Log in to your personal page via mobile application or web,
Select Profile / Account section,
Select Settings sub-section,
Select Password Change,
Enter the existing password and define the new one
Confirm the change

How to refill MobiDram account?

հ	There are many options to refill your MobiDram account: More information you can find here.

How to make transfer from one MobiDram account to another?

hih	To make transfer from one MobiDram account to another, you should send transfer command from your mobile app or your MobiDram personal page. More details you can find here.

How to make a bank transfer?

hih	The details on how to perform bank transfers from MobiDram personal account you can find here.

What is the timeline for bank and budgetary transfers?

hih	Bank transfers and budgetary payments performed via bank transfer are completed within two working days.

How to pay online?

hh	When you see MobiDram as a payment option while performing an online purchase, that means that you can pay for the service from your MobiDram account. Be sure that your payment will be performed instantly and in the safest way. Simply choose MobiDram as a payment option and follow the instructions.

Is it possible to see the transaction history?

hih	Information on any transaction performed via MobiDram is recorded in the transaction history. To see the transaction history: Login to your personal page via mobile app or web, Select Profile / Account section, Select Transactions History subsection

Is it possible to change the identifiers of the account?

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Yes, you can change your Account IDs (E-mail ID and Mobile ID) via your personal profile by following the below described steps:

Login to your personal page via mobile application or web
Select Profile / Account section,
Select Personal Information subsection,
Select Account IDs,
Make the preferable changes.

How can I pay for parking service via mobile wallet?

hih	For more details on how to pay for parking services, please, follow the link.

What can I do if I made a wrong payment from my MobiDram account?

hih	In case of a wrong transaction/payment made from the MobiDram account, please, call 333 and submit the information related to the wrong transaction. You can also visit any of MobiDram branches or send an e-mail to help@mobidram.am.